Peace of mind that you will be supported when you need it most
Our mission is to ensure you have the most reliable telecommunications and power systems and the best customer service support. That's why we have a 24x7 support service desk based here in Australia to help you with any issues you may have. Not matter what the issue is, whether it be a problem with microwave radio, UPS system, generator or CCTV camera, you can call and speak to a qualified technician. We can assist with most problems remotely and if required mobilise technicians for on-site assistance.
We understand that our customers have different needs so we can tailor the level of support to your situation. Whether it be simply an off-site technical support service or on-site hardware and technical support, we are confident we can support you and your business.
What equipment/services can ATI Australia support?
ATI supports a wide array of equipment and services all across Australia. Some of these are:
- Microwave radio links
- Single and 3-phase UPS systems
- DC battery charger systems
- Generators
- Batteries
- Telecommunications infrastructure
- Height and roof access systems
- CCTV systems
- Network equipment
Feel free to get in contact to discuss a tailored support plan that is right for you.
Test Equipment Support Services
In addition to the support services on offer, we can also ensure that your test and measurement equipment and indusrial instrumentation is kept in great working order for the life of the product. Under the support services we can supply annual calibration, maintenance services, firmware and software upgrades, remote technical support and training, both remote and on-site.
As the official service centre for Hioki, Chroma and Baur in Australia, ATI offers a comprehensive support program for these brands.
Remote monitoring for identification of issues and faster response times.
Warehouse facilities in multiple states with spare parts ready to support our service customers.
Technicians all over Australia ready to mobilise to help restore your service.